Terms and Conditions

Pricing and Availability

The prices and availability of the products are stated on the product pages of this website. This information is subject to change without notice. Prices relate to internet purchases only.

All prices and charges on this site are in UK pounds. These prices DO NOT include delivery charges. In the unlikely event that products are unavailable or that Maxwell Pre-Sent’s Limited needs to vary the price due to unforeseen circumstances such as supplier price increases or website errors, Maxwell Pre-Sent’s Limited will notify you via e-mail and shall give you the opportunity to cancel your order without cost.

There may be variations in prices between online goods and local stores.

Delivery of Goods

Maxwell Pre-Sent’s Limited aims to dispatch products within five working days of receipt of payment to the delivery address which you supply.  As we process your order, we will inform you via e-mail if any products you order are unavailable.

All deliveries must be signed for upon receipt. You bear the risk for the products once the items have been signed for. Title to the goods will transfer to you on payment in full.

Product Description

Whilst we attempt to ensure all details on this website are as accurate as possible, some errors may occur. However, we do not warrant that product descriptions or other content available on the website are accurate, complete, reliable, error-free to the extent permitted by law.

Purchasing products from the internet provides a different shopping experience from buying in retail stores. Colours, shapes and sizes of goods may differ in reality from how they appear online.

Cancellation/Returns Policy

All products may be returned to Maxwell Pre-Sent’s Limited for a full refund or exchange within twenty eight days from the date of delivery providing they are unworn, unused and in a re-saleable condition. We will only accept returned items which are in the same condition as they were delivered to you. Do not remove any tags or labels from the product unless you are completely satisfied.

In the unfortunate event that an exchange item would not be available, we will process a refund upon receipt of your returned items.

We will refund the purchase price upon receipt of the returned item(s). Products must however, be verified by Maxwell Pre-Sent’s Limited before the refund can be processed. All refunds will be issued in the original method of payment. Refund times vary depending on the payment method used when placing the order. The refund will include the cost of the returned goods, and in the case of defective goods and faulty deliveries, the original delivery fee.

If Maxwell Pre-Sent’s Limited concludes the resale of your returned items is not possible due to damage whilst in your care, incomplete returns or failure to take reasonable care of the goods, you agree that we may withhold payment of all or part of the refund in respect of the goods as compensation for our losses on such items.

This policy does not affect your statutory rights.

Please note that we do not provide a free returns service. Ensure that you receive proof of postage for your own records and have sufficient insurance cover should the parcel be lost. Maxwell Pre-Sent’s Limited will not be responsible for packages lost or damaged in the post.

If you wish to return a non-faulty item for refund or exchange please email sales@goliathxxi.com for a returns form.

Maxwell Pre-Sent’s Limited reserves the right to refuse returned items that are in an unsaleable condition or received after twenty-eight days of delivery.

Returning Faulty Items

In the unlikely event of receiving a defective item please email full details including a description of the fault to sales@goliathxxi.com

Maxwell Pre-Sent’s Limited will not exchange or refund any items which show signs of damage that is not the result of a manufacturing fault. This applies to accidental, malicious and other wearer related damage. Examples of this damage include, but are not limited to:

  • Signs of misuse, excessive wear or inappropriate care
  • Cut marks on stitching or seams.
  • Signs of extreme damage
  • Stained Fabric
  • Material decomposition due to prolonged dampness/wetting
  • Not following appropriate washing instructions

If the item is deemed to be faulty by Maxwell Pre-Sent’s Limited a full refund or exchange will be offered. The cost of the return postage (faulty goods only) will also be reimbursed providing a receipt for this is received.

Order Cancellation

An order can be cancelled without incurring charges so long as the products have not been dispatched. If you wish to cancel an order please email details to sales@goliathxxi.com

If the products have already been dispatched you can refuse them on delivery and the items will be returned to us. Upon receipt of these items a full refund will be processed for the purchase price of the order. We will not refund the cost of delivery.

UK Distance Selling Regulations

Maxwell Pre-Sent’s Limited abides by the UK Distance Selling Regulations. This enables customers within the UK the right to withdraw from an online purchase within seven working days after the item has been delivered.

You may cancel all or part of your order. To cancel your purchase within the seven working days period, you need to email written confirmation to sales@goliathxxi.com which clearly specifies which item(s) you wish to cancel.

The cancelled item(s) should be complete, unused, undamaged, in a re-saleable condition and in the original packaging.

Unwanted items should be returned to Maxwell Pre-Sent’s Limited within ten calendar days following cancellation.

You will receive a full refund of the product price and delivery costs providing you have adhered to the above requirements. Please be advised you will be required to pay for the return postage.

Intellectual Property, Data Rights & Trademarks

All intellectual property rights relating to the website design, text, graphics, logos, button icons, images and all other material on this website belong to Maxwell Pre-Sent’s Limited. ALL RIGHTS RESERVED.

Use of materials on this website without the prior written permission of Maxwell Pre-Sent’s Limited is strictly prohibited. You are not permitted to publish or reproduce trademarks or trade names without the prior written permission of Maxwell Pre-Sent’s Limited.

 

Website and Links to Other Sites

Maxwell Pre-Sent’s Limited takes reasonable precautions in order to keep this website virus free. We do not accept any liability for damage resulting from a virus on or passed on through the Goliath XXI website.

Links to other sites may be provided on the Maxwell Pre-Sent’s Limited Website. You enter this website at your own risk. Maxwell Pre-Sent’s Limited does not endorse the contents of these sites and will not accept any responsibility for these links. Other websites may provide links to this site; Maxwell Pre-Sent’s Limited is not liable for any damage resulting from these links.

Privacy

Maxwell Pre-Sent’s Limited collects personal details to process your order. We take your privacy very seriously and will not pass on your personal details to any third party.

Events Beyond Our Reasonable Control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Contact Details

This Website is owned by Maxwell Pre-Sent’s Limited. Studio 210, Curtain House, 134-146 Curtain Road, London Email info@goliathxxi.com

Equal Opportunities

Maxwell Pre-Sent’s Limited does not discriminate on size, age, gender, sexual orientation, religious beliefs, disability, social background or ethnic origin. We welcome all internet users and greatly appreciate your custom.

General

By placing an order on this website you acknowledge and agree to these Terms & Conditions. We reserve the right to amend these Terms & Conditions at any time by posting the changes on the website. Any changes are effective immediately upon posting on the website. It is your responsibility when you place an order, to ensure that you are familiar with the most current Terms & Conditions.

Additional Information

Please note, standard delivery may take longer for remote locations.

Goliath XXI does not deliver to the Isle of Wight, Isle of Man, Falkland Islands, Guernsey or Jersey. The following postcodes are ineligible for delivery: IM, FIQQ 1ZZ, GY1-GY9, JE1-JE4, GX11 1AA, PO30-PO41, TW1-TW20